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Verified Reviewer
New Reviewer

One day shipping is a joke!

Original review updated by user Aug 14, 2021
I ordered an amp with one day shipping and as of three days later the company cannot tell me where my purchase is! Customer service said that it was FedEx's fault, and they had no control over what FedEx did with the item once it left their warehouse. Seems to me that AMS is doing a bait and switch and passing blame to the shipper.

User's recommendation: Go elsewhere for your musical needs!

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1 comment
#2050609

Hello Richard, I'm terribly sorry for your experience with our shipping, and the follow up with our team. If you paid for the guaranteed ship method, the fees should have been waved.

I would certainly like to look into this further for you. So I can find your information, please provide the associated order number.

Thank you for choosing American Musical Supply! AMS Customer Support (800) 458-4076

ID
#2773427 Review #2773427 is a subjective opinion of poster.
Location
Olive Branch, Mississippi
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Old Stock being sold as New