American Musical Supply Reviews and Complaints
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Hello Roosevelt! I would love to help you. Unfortunately your Email address isn't matching. If you could also provide us your order number that you are referring to it would b...
Hey UncomfortableCeskyFousek! We've send you a private message... -Dominique (Customer Service)
ZERO RESOLVED COMPLAINTS DOMINQUE ? SO FAR ON PISSED CONSUMER AMS HAS NOT RESOLVED ANY COMPLAINT =================================================================== the 5 star...
Dear American Musical: i did send you the Order # W89411** date 4/27/18 Total $921.93 for your Evaluations suggest you read Tech e-mails from MO / Poor Customer Service Relati...
- Blaming the customer & mistreatments from tech support
- Mis-treatments
- Non response e-mails from customer service for assistance
You do have a choice in the Website Accounts Control Panel. i use AMS and have purchased thousands and see my orders when next payment and what card is used. i can also change...
I have been dealing with AMS around 20 years and used the easy pymt plan many times with no major issues . sometimes i've been late but that's my bad .you do need to call in i...
Hey Steve,I'm sorry we were not able to meet your time frame. We hope you will reconsider in the future. Have the authorizations dropped?Thanks,Dominique - Customer Service
I'm sorry to hear this Steve. Again, I apologize for the issues you had. I'm hoping the authorizations have dropped by now, and hope you will give us another chance in the fut...
- Customer service
Hello,I'm so sorry you had someone do this to you. We take these matters very seriously. Please private message us with your account or order information, so we can look into ...
Purchase history should be in account if you created one but even then sometimes past purchase history just up and disappears as happened to me conveniently when I was dealing...
Hey Lobster: would not have mattered with AMS / i have all the proof and evidence usually necessary to process a extended warranty claim and it did not matter at all. customer...
- Account services and was not provided proof of sale
Hi Spanie: could not agree with your more about the 12 month financing. was able to get my dj sound system using that tied to my cc card so no new account. YOU DO GET INQUIRY ...
Hey UnsuitableBoykinSpaniel781! Thanks for taking the time to give us a review on this platform. We are happy we could help in your musical endeavours!
Similar to American Musical Supply
The only problem I have ever had with American Musical supply was with my last order, and I have bought 5 other guitar's from them with no issue's at all. I just bought a Gibs...
Hi Bossy: thats wonderful you had great service for 5 years without mention of anything? i dont read anybody complaining about cheap junk being the issue or problem as you ind...
Hello EquatorialPuma325, Thanks for reaching out to us! I'm sorry your experience with our team left you feeling less than confident in your account. I would love to investiga...