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American Musical Supply Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOne day shipping is a joke!
Original review updated by user Aug 14, 2021
I ordered an amp with one day shipping and as of three days later the company cannot tell me where my purchase is! Customer service said that it was FedEx's fault, and they had no control over what FedEx did with the item once it left their warehouse. Seems to me that AMS is doing a bait and switch and passing blame to the shipper. User's recommendation: Go elsewhere for your musical needs!
1 comment
ID
Location
Olive Branch, Mississippi
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior Reviewer
Hello Richard, I'm terribly sorry for your experience with our shipping, and the follow up with our team. If you paid for the guaranteed ship method, the fees should have been waved.
I would certainly like to look into this further for you. So I can find your information, please provide the associated order number.
Thank you for choosing American Musical Supply! AMS Customer Support (800) 458-4076