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Please refund my refund to card numver ending in5963 Roosevel Graham @ ROOSEVELTGRAHAM074@GNAIL COM
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AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hello Roosevelt! I would love to help you. Unfortunately your Email address isn't matching. If you could also provide us your order number that you are referring to it would b...

1.8
#1355137
w9023038 this is my order please help me Ineed more Information
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AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hey UncomfortableCeskyFousek! We've send you a private message... -Dominique (Customer Service)

#1346407
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
American Musical Supply - Breach of " Extended 2 Year Warranty " on legit claim
What Happen? I purchased 2 Mackie Thump Boosted BST 15" Main Speakers for DJ Equipment. in April 27th 2018 after 55 days i notice the upper tweeter nothing, no sounds?? odd.. i only turn it on and off with switch in back, So I Contact AMS Tech to Report using e-mail...
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Anonymous
dj-boombox

ZERO RESOLVED COMPLAINTS DOMINQUE ? SO FAR ON PISSED CONSUMER AMS HAS NOT RESOLVED ANY COMPLAINT =================================================================== the 5 star...

Anonymous
dj-boombox

Dear American Musical: i did send you the Order # W89411** date 4/27/18 Total $921.93 for your Evaluations suggest you read Tech e-mails from MO / Poor Customer Service Relati...

3.0
I didn't like
  • Blaming the customer & mistreatments from tech support
  • Mis-treatments
  • Non response e-mails from customer service for assistance
#1343659
They will charge multiple cards multiple times for a single amount and you have no choice as to what card they will choose. Everytime I purchased something from them it showed up 2 weeks after the 2nd payment and they do not give a *** about you with customer service....
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DJ-BOOMBOX
AbruptMojaveRattlesnake

You do have a choice in the Website Accounts Control Panel. i use AMS and have purchased thousands and see my orders when next payment and what card is used. i can also change...

Anonymous
Train

I have been dealing with AMS around 20 years and used the easy pymt plan many times with no major issues . sometimes i've been late but that's my bad .you do need to call in i...

#1309855
I ordered some recording equipment, paid for over night and when it didn't arrive I called. I was told they didn't even have the equipment. I said "why charge me overnight fee then". They assured me it was a mistake and they would fix right away. They then proceeded to...
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AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hey Steve,I'm sorry we were not able to meet your time frame. We hope you will reconsider in the future. Have the authorizations dropped?Thanks,Dominique - Customer Service

AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

I'm sorry to hear this Steve. Again, I apologize for the issues you had. I'm hoping the authorizations have dropped by now, and hope you will give us another chance in the fut...

1.0
I didn't like
  • Customer service
#1291693
Somehow someone opened some sort of an account in my name at this store without my knowledge. The charges go as far back as 3 months. I didn’t notice until my charge card was declined trying to make an every day purchase. I called my cc card company had all of accounts...
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AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hello,I'm so sorry you had someone do this to you. We take these matters very seriously. Please private message us with your account or order information, so we can look into ...

1.0
#1286912
We purchase a drum set and chose to check out as a guest. Once they took the payment from my account we realized we never received any emails, proof of sale, proof of payment plan nothing!!!! SEVERAL calls have been made and the only answer they give is you should not...
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DJ-BOOMBOX
AbruptMojaveRattlesnake

Hey Lobster: would not have mattered with AMS / i have all the proof and evidence usually necessary to process a extended warranty claim and it did not matter at all. customer...

AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hello AboriginalLobster,I'm sorry you had issues with Account Services and getting more information. We take your concerns very seriously. Please private message us with your ...

1.2
I didn't like
  • Account services and was not provided proof of sale
#1260802
Ams in my opinion has been outstanding! Always received exactly what i ordered and its always gotten to me in a very timely manner and in one piece. They have a massive selection of whatever it is you might need musically and they offer 3,5,8, and 12 month financing....
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DJ-BOOMBOX
AbruptMojaveRattlesnake

Hi Spanie: could not agree with your more about the 12 month financing. was able to get my dj sound system using that tied to my cc card so no new account. YOU DO GET INQUIRY ...

AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hey UnsuitableBoykinSpaniel781! Thanks for taking the time to give us a review on this platform. We are happy we could help in your musical endeavours!

5.0
#1242194
Great service for the past 5 years .what am i gonna do about it?keep doing bussiness with them.people complane about bad products ams dosent make the items.if you have a bad product stop buying cheep stuff.thanks for all youve helped me with ams
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Anonymous
Randy

The only problem I have ever had with American Musical supply was with my last order, and I have bought 5 other guitar's from them with no issue's at all. I just bought a Gibs...

DJ-BOOMBOX
DJ-BOOMBOX

Hi Bossy: thats wonderful you had great service for 5 years without mention of anything? i dont read anybody complaining about cheap junk being the issue or problem as you ind...

5.0
#1237709

Contact American Musical Supply

Mailing Address:
American Musical Supply
8, Thornton Rd
Oakland, New Jersey 07436
United States
Phone:
(800) 458-4076
More
I've used AMS for a number of years and have only had one issue, due to my lack of paying attention to detail. Each and every item I've ever received has been in great, working condition. To date, I've only had to return one item due to the incompatibility of what I...
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AmericanMusical
AmericanMusical
American Musical Supply Verified Representative

Hey MellowCoralSnake! Thanks for taking the time to give us a review! I'm glad we can be part of your musical world!-Dominique

#1234173