I ordered an Ibanez RG8 8 string guitar from the site since late December as a Christmas gift for my boyfriend. I had put money down for one of their payment plans.
But in January, I get a message saying the order is back ordered. TWICE, I called in customer service and was told that between February 12th and March, more shipment would come in. It's a day after February 12th and I just called in to find out if it's getting shipped. Well, to my surprised, more shipment is coming in May or June.
I am absolutely pissed off. I had paid $156 down and now being told that money wasn't charged because wasn't shipped, even though it has been charged. I am absolutely pissed.
I want my money back and I will never shop there again. Such bullsh**!
Product or Service Mentioned: American Musical Supply Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $156.
Preferred solution: Full refund.