Lodi, California
Not resolved
Customer service
Price Affordability
1 comment

I ordered 3 Digitech Trio Band pedals because American Musical Supply said they would ship by May 25th - perfect timing for a birthday gift and I talked 2 customers into this pedal because I saw it at the 2015 NAMM show. I NEEDED them by June 7th - they NEVER got here.

It is now the 20th of JUNE and I still don't have them.

the ONLY reason I ordered from them was the promised date. I will NEVER order a single thing from them AND will tell ALL my customers to AVOID them - I will even pay the difference for them to use ANY body else.

Reason of review: Poor customer service.

Monetary Loss: $539.

Preferred solution: Let the company propose a solution.

American Musical Supply Pros: Promise - but hollow.

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I ordered my digitech Digitech Trio band from Guitar Center and I'm still waiting . they said there was a problem in the manufacturing process at the Digitech factory I just received an email though saying it was shipped today I've been waiting a couple of months also hopefully it's worth it.Things happen hang in there what else can you do. get your money back and get back in the back of the Line...