Contact Information

American Musical Supply Phone Numbers

Toll-Free Number:

  • (800) 458-4076 Mon - Fri 8am - 11pm Eastern Time Sat 9am - 8pm Eastern Time Sun 10am - 8pm Eastern Time

Credit Department:

  • (877) 276-3711 Mon - Fri 8am - 8pm Eastern Time Sat 9am - 1pm Eastern Time

Customer Service, Product Assistance:

  • (800) 458-4076 Mon - Fri 8am - 11pm Eastern Time Sat 9am - 8pm Eastern Time Sun 10am - 8pm Eastern Time

Payments:

  • (877) 281-8332 Mon - Fri 8am - 8pm Eastern Time Sat 9am - 1pm Eastern Time
  • (800) 319-9043
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American Musical Supply Email:

Corporate Office Address:

American Musical Supply
8, Thornton Rd
Oakland, New Jersey 07436
United States

Other Info:

tech@americanmusical.com Product Assistance
creditdept@americanmusical.com Credit Department
acctserv@americanmusical.com Payments

Help in Social Networks:

Summary of American Musical Supply Customer Service Calls

67 TOTAL
CALLS
54% SUCCESSFUL
CONNECTIONS
05:17 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact American Musical Supply to Ask about:

Payments and Charges Question:

  • “Too pay bill”
  • “Payments remaining”
  • “Payment”

Request for Information Question:

  • “Check my account” , Review #1633259
  • “Have questions”
  • “Question on an order”

Product/ Service Question:

  • “Buy a piano”
  • “For system does not work”

Return/ Replace Question:

  • “Return”

Staff Question:

  • “Customer service”

Account Question:

  • “Balance”

Activation/ Cancellation Question:

  • “Cancel an order”

Other Question:

  • “Past due”
  • “To see if i can get a amp”
  • “Damaged product”

American Musical Supply Rating Stats

3.2 out of 5 stars
based on 46 reviews
See all 83 reviews

Rating trend

About

American Musical Supply Return Policy
American Musical Supply Delivery Policy
American Musical Supply Warranty
American Musical Supply Privacy Policy
AMS cares about The User's Personally Identifiable Information (PII) and how it's used online. PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. To personalize The Customer's experience and to allow www.americanmusical.com to deliver the type of content and product offerings in which The User of Website are most interested. To improve Company's website in order to better serve The User of Website To allow The Company to better respond to The Customer's customer service requests. To administer a contest, promotion, survey or other site feature. To quickly process The User's transactions. To send periodic emails regarding The User's order or other products and services. American Musical Supply's' website is scanned regularly for security holes and known vulnerabilities to make The User's visit to Company's site as safe as possible.
Top American Musical Supply Services

Customer Care, Shipping Service, Leasing

Top American Musical Supply Products

Musical Instrument

American Musical Supply Pros and Cons

Pros: Payment plan, Website, Good product, Fast shipping, All

Cons: Customer service, Refund process, Communication, Will not honor price match, Way payments are handled

Summary

American Musical Supply is an online retailer of musical instruments and accessories. the company offers brand name goods from Boss, Akai, Behringer, Epiphone, ESP, Fender, Gibson, Ibanez, Korg, and Line 6 to name just a few.

American Musical Supply holds an ample stock of guitars (Electric Guitars, Bass Guitars, Acoustic Electric Guitars, Acoustic Guitars, Kids Guitars Small Size), Amplifiers (Electric Guitar Amps, Bass Guitar Amps, Acoustic Guitar Amps, Keyboard Amps, Live Sound (PA Systems, PA Speakers, Live Sound Audio Mixers), Recording (Multitrack Recorders, Audio Mastering, Recording Packages), Computer ware, Keyboard, Accessories, Audio Cables, Equipment Racks and Cases, Headphones and Headphone Amps and many much.

American Musical Supply is ranked 7 out of 239 in Music stores category

Area Served

USA

Payment Methods

MasterCard

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American Musical Supply Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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