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Contact American Musical Supply Customer Service

How to Reach a Person at American Musical Supply

Verified Contact Information

Toll-Free Number:

  • 1-800-458-4076
    Product Assistance
Call customer service
Send Message

Customer Service:

  • 1-800-319-9043

Accounting/ Billing:

  • 1-877-276-3711
    Credit Department
  • 1-877-281-8332
    Payments

General Info:

  • 1-952-641-1680

Legal:

  • 1-800-977-7058
    Privacy Inquiries

American Musical Supply Emails:

Accounting/ Billing
Credit Department, Payments
Customer Service
Legal
Privacy Inquiries
Media
Technical Support

American Musical Supply Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular American Musical Supply Phone Number
1 (800) 458-4076
Average Calls duration
5 minutes
Most Popular American Musical Supply Email Address
customerservice@americanmusical.com
Issue Resolution Rate
Low (19% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact American Musical Supply?

Most Popular Number:

(800) 458-4076
Product Assistance
Total calls: 97 Issues resolved: 5 Last call: Apr 11, 2025

For those who wish to contact, the American Musical Supply customer service line is 800-458-4076. This is the reference American Musical Supply phone number which is used to report all call center issues encompassing product support and general customer service issues. For any special concerns on your billing or accounting, you may want to speak to them directly at this American Musical Supply number (877) 276-3711. When it comes to issues with products, customers are advised to contact the specific product line on the toll-free number, 1-800-319-9043. Thus, using the correct number is important for efficient help.

Customers who wish to contact American Musical Supply through email should use the following American Musical Supply address customerservice@americanmusical.com. This email option is often used; customers use it to address their problems and questions approximately in 56% of cases. Calling is generally considered as an easy way of getting through, especially if the issue is written and can just be emailed. When communicating through this American Musical Supply email, use brief writing and ensure that you provide clear information about the concern or the question so that an immediate reply is made. Using this channel, communication can be managed simplistically to help the organization meet the customers’ needs and expectations.

The American Musical Supply headquarters is situated at 8 Thornton Road, Oakland, New Jersey 07436, USA. This American Musical Supply location is used as the organizational headquarters of the group and is used in addressing the business or official letters/queries. It is a key for communication with clients and organization of the production process in the company. Customers and partners contact the headquarters to seek help or make inquiries on matters concerning the businesses; they should know where the headquarters is to route their communications correctly.

American Musical Supply hours are open for the convenience of the customers. Operating hours are Monday through Friday from 08.00-23.00 EST, and Saturday from 09.00-20.00 EST. Being available during these hours, customers can seek assistance at their convenience in regard to their schedules. This information serves as valuable knowledge of such operating hours because clients are aware of service dispensation at the time it is most crucial to them. It is advisable to always check the time before placing a call so that the inquiry can be well dealt with by the representative.

As for contacting the company via the American Musical Supply app, it is often possible to locate a dedicated support section in the given application. In this section, there can be different contact availability, it can be an American Musical Supply chat, creation of the support ticket, or a direct call. The functions of the app are unproblematic and on this application, clients can easily report complaints or inquire about products. Users should endeavor to update the app to maximize the productive use of the app. If the customers have specific questions about using the app for customer support, the users can also refer to the organization’s Frequently Asked Questions page.

PissedConsumer Club

Contact Information

American Musical Supply Website:

American Musical Supply Help Center:

Corporate Office Address:

American Musical Supply, Inc.
8, Thornton Rd
Oakland, New Jersey 07436
United States

Other Info (opening hours):

Hours:

Monday - Friday:8am - 11pm (ET)

Saturday: 9am - 8pm (ET)

More contact details

Summary of American Musical Supply Customer Service Calls

123 TOTAL
CALLS
05:17 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Musical Supply?

Payments and Charges Question:

  • “Payment plan”
  • “Payment”
  • “Receipts for purchases”

Product/ Service Question:

  • “I have a student at Los Angeles film School and I had I received the tech package that had a novation MK 3”
  • “To order a speaker”
  • “New paddle is not working correctly”

Request for Information Question:

  • “Trying to find out what 6 months is turned into more”
  • “Place order”
  • “Have questions”

Return/ Replace Question:

  • “Change of address for order”
  • “Return”

Shipping and Delivery Question:

  • “Delivery not made to my home”
  • “Package not received”

Account Question:

  • Too much money taken from my account
  • “Balance”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel an order”

Refund Question:

  • “Money has not been refunded and I need it”

Website/ Application Question:

  • “Website down”

Cards Question:

  • “Change card”

Staff Question:

  • “Customer service”

Other Question:

  • “Dead cymbal”
  • “Buy guitar”
  • “Interested in the "Takamine35ce”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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