I ordered a "dent and scratch" sub woofer and it showed up demolished and unusable. There was even *** in the cone of the speaker from debris flying around inside the enclosure.
I called AMS and was first told I had to pay to ship it back then that I could be issued a discounted shipping label on this 100 pound pile of junk. I bitched until I got a free return label but, there were no more of the item in stock so, did they offer me a new item at the original cost? Nope, but here's what really made me mad. They kept my money for 3 weeks so, not only did I not have a piece of equipment I needed I didn't have the $$ to buy one.
After a decade of buying from AMS I am done. Never again.
Reason of review: Damaged or defective.